Modernisation programs

We’re developing our systems to make it easier for you to interact with us.

This means we’re improving the way we do business with you. We have a number of improvement programs in place to help us achieve simple, helpful, respectful and transparent service delivery.

Improvement programs

The Welfare Payment Infrastructure Transformation (WPIT) Programme is rolling out more seamless services for the digital age.

With Single Touch Payroll (STP), it’s easier for you to report your income. This helps make sure you get paid the right amount.

Page last updated: 3 March 2022