Make sure your details are up to date this new year

4 January 2022

If any of your family details have changed, make sure you update your customer record or it may affect your payments.

It’s a new year and sometimes that means change.

You or your partner may be working more or less days at work. You may have also gotten a pay rise or a surprise end of year bonus.

If your circumstances have changed, you must let us know. If you get Family Tax Benefit (FTB) or Child Care Subsidy (CCS) it is particularly important as changes may affect your payments.

What you should check

Your or your partner’s income may have changed. Now’s a good time to check your family income estimate and update it if you need to. If your estimate is too low, you may end up getting too much and you could get a debt that you need to pay back.

If your work or study hours have changed, make sure you update your activity details for CCS. Doing this helps ensure you get the right amount of subsidised care available to you.

Next steps

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Page last updated: 4 January 2022