Save your proof offline

How to save your proof offline on the Express Plus Medicare mobile app for easy access on your device.

You can save your proof of COVID-19 vaccinations in the app’s offline items on your device.

Just remember to update your offline proof if your vaccination details change.

To save your proof offline in the Express Plus Medicare mobile app, log in then follow these steps.

How to save your COVID-19 digital certificate

If you’re saving your COVID-19 digital certificate:

  1. Select Proof of vaccinations from Services.
  2. Select View history.
  3. Select your name, then View COVID-19 digital certificate.
  4. Once the app loads your proof, select Save offline.
  5. Select Accept and then OK.
  6. Once it’s saved, log out of the app, then select View offline items from your log in screen to access it.

How to save your International COVID-19 Vaccination Certificate

If you’re saving your International COVID-19 Vaccination Certificate:

  1. Select Proof of vaccinations from Services.
  2. Select Request a certificate.
  3. Select your name, then Next.
  4. Follow the steps to verify your vaccinations and passport details.
  5. Once the app loads your proof, select the Share icon on the top right hand then Save for offline.
  6. Name the document, then select Save.
  7. Once it’s saved, log out of the app, then select View offline items from your log in screen to access it.

How to save your immunisation history statement

If you’re saving your immunisation history statement:

  1. Select Proof of vaccinations from Services.
  2. Select View history.
  3. Select your name, then View immunisation history statement.
  4. Once the app loads your proof, select the Share icon on the top right hand then Save for offline.
  5. Name the document, then select Save.
  6. Once it’s saved, log out of the app, then select View offline items from your log in screen to access it.

How to view your offline items

Once you’ve saved your proof offline, you can access it anytime from the log in screen by selecting View offline items. From here you can also save it to your device. Select the Share icon on the top right hand and then select where you’d like to save it.

Page last updated: 26 October 2021