How to get help with proof
Find out what to do if your COVID-19 vaccination isn’t showing, there’s an error on your record, or you’re having trouble getting or saving your proof to your device.
There’s help available to get proof of your COVID-19 vaccinations.
We have instructions to help with storing your proof on your device.
Get help updating your immunisation history statement if your vaccination isn’t showing or there’s an error.
Find help linking Medicare to myGov if you get an error message.
There’s help adding overseas vaccinations to the Australian Immunisation Register (AIR) so you can get proof of those vaccinations.
Find out how to save your proof of COVID-19 vaccinations to a digital wallet, how to save it offline on your device, and how to add it to a state check in app.
Find out how we can help you fix your immunisation history statement.
Information about why you may not be able to link Medicare to your myGov account and how to correct the error to get proof of your COVID-19 vaccinations.
Get your coronavirus (COVID-19) vaccinations. Find out who can get them and when.
Page last updated: 12 October 2021
This information was printed 26 October 2021 from https://www.servicesaustralia.gov.au/individuals/subjects/getting-help-during-coronavirus-covid-19/covid-19-vaccinations/how-get-help-proof. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.