Changes to payments from 20 March 2020

JobSeeker Payment started on 20 March 2020, and some payments stopped or closed to new claims. We have information about how these changes may affect you.

JobSeeker Payment started on 20 March 2020. It’s the main income support payment if you’re between 22 and Age Pension age.

When JobSeeker Payment started, other payments stopped or closed to new claims. The payments affected are:

  • Newstart Allowance
  • Sickness Allowance
  • Wife Pension
  • Widow B Pension
  • Bereavement Allowance.

You can use the JobSeeker Payment Guide if you’re unsure how these changes affect you.

1: Which payment do you get?

2: Your new payment is JobSeeker Payment

If you get Newstart Allowance you don't need to do anything. You'll automatically transfer to JobSeeker Payment.

3: Your new payment is Sickness Allowance and then JobSeeker Payment

Your payment will continue until your medical certificate expires. After it expires your Sickness Allowance will stop and you may transfer to JobSeeker Payment.

If you transfer and are still sick or injured, you must give us another medical certificate. You may not need to meet any mutual obligation requirements.

Read more about Sickness Allowance.

4: Are you over Age Pension age?

You need to be the qualifying age or older to get Age Pension. We call this your Age Pension age. Read about what your Age Pension age is.

5: Your new payment is Age Pension

You automatically transferred to Age Pension. You don't need to do anything and will get the same payment rate.

Read more about Age Pension.

6: We sent you a letter

We sent you a letter telling you in advance your payment was stopping on 20 March 2020. If you live in Australia, you automatically transferred to another payment. If you live overseas, check if the country you live in has an international social security agreement with Australia. There may be other payments you can get.

Read more about International social security agreements.

7: Your new payment is Age Pension

Your payment stopped on 20 March 2020. We transferred you to Age Pension. This won't change the amount you get.

Read more about Age Pension.

8: Bereavement Allowance

You'll continue to get a payment until the end of your bereavement period.

Read more about Bereavement Allowance.

9: Your new payment is Age Pension

You'll keep getting this payment until it ends on 1 January 2022. We'll then transfer you to the Age Pension. This won't change the amount you get.

Read more about Age Pension.

10: Your new payment is Age Pension

You'll keep getting this payment until it ends on 1 January 2022. We'll then transfer you to Age Pension. This won't change the amount you get.

Read more about Age Pension.

11: There's no change to your payment

There will be no change to your payment or reporting requirements.

You can also read the following information.

What the changes mean if you’re looking for a payment from 20 March 2020

If you’re between 22 and Age Pension age, you may get JobSeeker Payment. Check who can get it or the JobSeeker Payment Guide to see if this is the right payment for you.

You can use Payment and Services Finder to check what other payments or services you may get.

What the changes mean if you were getting a payment on 19 March 2020

If you were getting a payment on this date, the changes depend on the payment and your situation.

If you were getting Newstart Allowance

You don’t need to do anything. We transferred you to JobSeeker Payment on 20 March 2020. There are no other changes as long as you continue meeting your requirements. Keep in mind, you need to tell us as soon as possible if your situation changes.

If you were getting Sickness Allowance

Sickness Allowance closed to new claims on 20 March 2020. We transferred you to JobSeeker Payment on or before 20 September 2020. There are no other changes as long as you continue meeting your requirements. Keep in mind, you need to tell us as soon as possible if your situation changes.

If you were getting Wife Pension

Wife Pension payments stopped on 20 March 2020. How this affects you depends on your situation.

Read how this change affects you if on this date you were living in Australia or living overseas.

If you were getting Widow B Pension

You don’t need to do anything. We transferred you to Age Pension on 20 March 2020. Your payment rate and concession card eligibility stays the same.

If you were getting Bereavement Allowance

Bereavement Allowance closed to new claims on 20 March 2020. If you’re on Bereavement Allowance on 19 March 2020, you’ll stay on it until the end of your bereavement period. This is usually 14 weeks, or for the length of your pregnancy. When this period ends, if you still need financial support, you can claim 1 of these:

You can use Payment and Service Finder to see what payments or services you may get.

Page last updated: 18 September 2020