Older Australians - coronavirus (COVID-19)

If you get an older Australian’s payment from us there are no changes to your payment due to coronavirus.

There are changes to claims and your obligations due to coronavirus (COVID-19). This includes changes to waiting periods, the income test, what you need to give us, and your obligations. We’ve suspended participation requirements for Disability Support Pension. We’ve also paused a range of Centrelink debt raising and recovery activities.

You can get some of your super early if you're in financial stress due to COVID-19. Read more about Superannuation changes if you're affected by coronavirus.

You may get 1 or both Economic Support Payments. These will be paid as part of your normal payment.

If you’re concerned about coming to a service centre to do business with us you can use our self service options.

Economic Support Payment

We’ll pay you the Economic Support Payment if between 12 March 2020 and 13 April 2020 you’re both:

  • living in Australia
  • getting an eligible payment.

You don’t need to do anything, we’ll pay it straight into your bank account.

Options for updating your details

You can report your income by calling the Income reporting line to use phone self service. You can also use one of the online options below.

Tell us about changes to your circumstances, including if you start or stop working, using any of these options:

You can also view, update or add income and asset information using your Centrelink online account. Use our online guide to help you.

If you don’t have access to a self service option please call the older Australians line.

Telehealth options

If you’re over 70 you can get a bulk billed consultation by video conference or telephone. It can be with any of these health professionals:

  • GP
  • specialist
  • allied mental health professional
  • nurse practitioner.

Contact your health professional to organise a consultation.

Page last updated: 7 April 2020