Job seekers - coronavirus (COVID-19)

Find out about your mutual obligations if you’re a job seeker affected by coronavirus (COVID-19).

We’ve suspended mutual obligation requirements for JobSeeker Payment, Youth Allowance as a job seeker and Parenting Payment until 27 April 2020. We’ve also removed the liquid assets waiting period from 25 March 2020 due to coronavirus (COVID-19). We’ll let you know once these start again.

If you’re isolated at home because of coronavirus, we’ll grant you a Major Personal Crisis exemption for 14 days.

For us to do this you need to tell us as soon as possible after you’re isolated by calling us on your regular payment line. You need to tell us why you’re isolated, for example, if any of the following apply:

  • a doctor or government authority has told you to isolate yourself because of possible exposure to coronavirus
  • you need to isolate yourself after reading the latest health alerts from the Department of Health.

You don’t need to give us proof to support your exemption. However, if you need to stay in isolation longer, you’ll need to call us on your regular payment line to update us on your circumstances.

If you’re a Principal Carer you may also be exempt. You may be exempt if either:

  • your child’s school or childcare centre has closed
  • you’re caring for an adult with a disability or special needs whose day service or supported workplace premises closes.

You’ll need to call us on your regular payment line to let us know.

During your exemption period you won’t need to:

  • attend appointments
  • look for work
  • do any of the activities in your Job Plan.

Page last updated: 27 March 2020