If you already get a payment from us – coronavirus (COVID-19)

If you’re an existing customer, read about changes to our payments and services due to coronavirus (COVID-19).

You can do most of your Centrelink, Medicare and Child Support business with us online, with our Express Plus apps or using phone self service. Find out about our self service options.

If you can't return to Australia as planned

Call International Services if your payment will stop and you can’t return to Australia due to COVID-19 related:

  • travel restrictions
  • quarantine rules
  • illness.

It may be possible to have your payment extended.

Page last updated: 26 March 2020