How to claim
There are 3 steps to claim the New Zealand Disaster Recovery Payment.
Steps to claim New Zealand Disaster Recovery Payment
1. Get ready to claim
The fastest way to claim is over the phone.
To claim, either:
- call us on 180 22 66 where we can take your claim
- print and complete the Victorian Storms and Floods June, 2021 - New Zealand Disaster Recovery Payment claim form and either fax or post it to us.
Read more about our Emergency Information line and opening hours.
Call us on 131 202 to talk to us in languages other than English.
2. Get your documents ready
You may need to give us evidence to show you can get this payment. For example, you may need to show us that you were admitted to hospital, or give us information about how your home was damaged.
If you’re having trouble getting these documents you should still submit a claim as soon as possible. You can give us your supporting documents within 28 days of submitting your claim.
You may also need to prove your identity if you haven’t already done so. You'll need to give us 1 document showing when you were born or when you arrived in Australia. Or, you can give us any combination of approved documents that add up to the value of 50 points. This includes:
- driver licence - 40 points
- bank card or bank statement - 40 points
- Medicare card - 20 points.
Remember, the fastest way to claim is by calling us on 180 22 66.
If you fill in the claim form, you can send it and any supporting documents, by fax or post. The return details are on the form.
Please make sure your name is on your supporting documents so we can identify them.
Page last updated: 18 June 2021
This information was printed 7 December 2021 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/victorian-storms-and-floods-june-2021-new-zealand-disaster-recovery-payment/how-claim. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.