Who it’s for

You may have to take part in ParentsNext if you meet all of these conditions.


  • get Parenting Payment and have for more than 6 months in a row
  • haven’t earned any income in the past 6 months
  • have a youngest child under 6
  • live in a Targeted or Intensive Stream location
  • aren’t taking part in Disability Employment Services, Australian Disability Enterprises or jobactive stream C servicing.

You won’t need to take part if you live in a remote area serviced by the Community Development Program. Read more about the Community Development Program on the National Indigenous Australians Agency website.

We’ll let you know if you have to take part and we’ll connect you with a local ParentsNext provider.

If you’re a compulsory participant

When you live in Victoria

If you live in Victoria, there are no payment suspensions for not participating in ParentsNext. We’ll let you know when this changes.

When you live in other states and territories

You must participate in your ParentsNext activities. This includes:

  • going to appointments
  • taking part in set activities
  • signing a participation plan.

You can opt in to get face to face servicing by contacting your provider. This means you’ll go to appointments and activities in person, if it’s safe to do so.

If you don’t want face to face servicing, you may be able to do these over the phone or online. Your provider will let you know.

Your payment may stop if you don’t take part when you should and don’t have a reasonable excuse. Read more about demerits and penalties.

Next: How to volunteer

You can access ParentsNext as a voluntary participant.

Page last updated: 1 October 2020