Who it’s for

You may have to take part in ParentsNext if you meet certain conditions.

Eligibility rules

You may need to take part in ParentsNext if all of these apply:

  • you have a child aged 9 months to 6 years
  • you are under 55
  • you’ve been getting Parenting Payment and haven’t worked in the last 6 months.

One of the following must also apply:

  • you’re under 22 and haven’t completed Year 12 or equivalent
  • you’re 22 or over and haven’t completed Year 12 or equivalent, and have been getting income support for at least 2 years
  • you’re 22 or over and have been getting income support for more than 4 years.

If you have to take part, we’ll let you know. We’ll make an appointment to talk with you about ParentsNext and refer you to a provider.

Who doesn’t need to take part

You won’t need to take part in ParentsNext if any of the following apply:

  • you’re under 15 years of age
  • you live in a Community Development Program region or Norfolk Island
  • you’ve declared earnings or hours from employment to us in the last 6 months
  • you’re a current participant in DES or jobactive stream C servicing
  • you’re getting Pensioner Education Supplement.

You won’t need to take part in ParentsNext if you meet either of these conditions:

  • you’re currently studying
  • you’re on leave and have a job to return to.

If either of these apply, you’ll need to give us proof before your appointment with us. This is so we can reassess if you need to take part in ParentsNext.

When you can volunteer to take part

If you’re getting Parenting Payment but don’t have to take part in ParentsNext, you can still choose to volunteer.

ParentsNext requirements

There are things your provider will ask you to do while in ParentsNext including:

  • going to appointments
  • taking part in set activities
  • signing a participation plan.

Your first ParentsNext provider appointment is usually face to face. After that you can choose to attend appointments by phone or online.

If you can’t attend your appointment in person, speak to your ParentsNext provider.

Your payment may stop if you don’t take part when you should and don’t have a reasonable excuse. Read about demerits and penalties.

Change of circumstances

If your circumstances change, you need to tell us within 14 days.

You can tell us using the Express Plus Centrelink mobile app or your Centrelink online account through myGov.

We’ll let you know if the change means you need to take part in ParentsNext.

Next: How to volunteer

You can choose to take part in ParentsNext as a volunteer.

Page last updated: 1 July 2021