How we can help

We offer a wide range of services to meet the changing needs of rural and regional communities.

We can help you with:

  • new claims for most Centrelink payments
  • updating your information in our records
  • confirming documents and supporting information, such as certifying copies of birth certificates
  • access to Self Service Terminals
  • help with using online accounts and Express Plus mobile apps.

We can also give you information about:

  • how financial matters may impact your payments
  • payment and service options to suit your needs
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals.
Next: Who we help

We give information, assistance and support to rural and regional residents.

Page last updated: 10 January 2019