How to apply to exit

Steps to apply to exit the Cashless Debit Card

1. Get ready to apply

The easiest way to submit your application is online.

To do this, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

2. Get your documents ready to apply

We may ask you for some documents including bank statements when you apply. They’ll help you answer some of the questions in the application. You may also need to give them to us.

3. Make your application

You need to complete the Cashless Debit Card Exit application form and give us any documents we ask you for.

Upload the form and supporting documents using your mobile device or computer. Our online guide shows you how to upload your Centrelink documents online.

If you can’t apply online, you can post your application to:

Or you can submit it, in person, at a service centre.

4. Wait for the results

We’ll let you know the result of your application. We’ll send a letter to one of these options:

• myGov Inbox
• Centrelink online account
• Express Plus Centrelink mobile app.

If you don't get electronic letters, we'll send you a letter in the mail.

If we need more details we’ll ask you for them.

You have the right to appeal our decision. Read about reviews and appeals.