Centrelink online account help - Update your real estate details

Instructions on how to update real estate details using your Centrelink online account.

 

You need to tell us when your circumstances change. Then we can assess your eligibility for payments and services using the correct details. This includes changes to real estate assets for you and your partner.

Read more about real estate assets and how they can affect your payment.

The screenshots in this guide are from a desktop computer. The screen layout will look different if you’re using a mobile device.

Step 1: view real estate details

On the Income and assets summary page, select View/Edit details in Real estate.

Read Real estate explained, then select Begin.

The properties you’ve already told us about will display. This includes your real estate assets in Australia or outside Australia.

Select:

  • Home if you don’t need to make any changes
  • View more to access more details about each property
  • Edit to update your real estate details and go to Step 2 for instructions
  • Delete to remove your real estate details and go to Step 3 for instructions
  • Add to add new real estate details and go to Step 4 for instructions.

Step 2: edit real estate details

If you need to update any of your properties, select Edit.

Select Begin to edit your property details.

Select the calendar icon and choose the date of the change. Or, enter it manually in the format of dd/mm/yyyy.

Then select Next.

Select Continue to save your changes and proceed.

Select Begin to tell us about your property.

We’ll ask you questions about your property changes.

Answer all the questions, then select Next to continue.

When you’ve answered all of the questions, select Continue to save your changes and proceed.

The details you changed will show on the Real estate summary page. Check the information to make sure it’s correct.

If you’ve entered the wrong details, select Restore to bring back your previous details.

To:

  • delete real estate details, go to Step 3
  • add new real estate details, go to Step 4.

If the details are correct and you’ve finished making changes, select Next.

Select Continue if you’re ready to review and submit your changes.

Go to Step 5 for instructions on reviewing and submitting your changes.

Step 3: delete real estate details

If you need to remove any of your properties, select Delete.

Select:

  • OK to continue
  • Cancel if you no longer want to delete the property.

Select Begin to continue.

Select the calendar icon and choose the date this occurred. Or, enter it manually in the format of dd/mm/yyyy.

Then select Next.

Select Yes or No to tell us if the property sold or gifted was for less than its market value.

If you select Yes, you’ll need to tell us the sale price or consideration.

Select Next to continue.

Enter the sale price or consideration. The amount you enter needs to be a whole number.

Then select Next.

Select Delete to proceed.

The property you deleted will show on the Real estate summary page.

If you’ve deleted the wrong property, select Restore to bring back your previous details.

To add new real estate details, go to Step 4.

If the details are correct and you’ve finished making changes, select Next.

Select Continue if you’re ready to review and submit your changes. Go to Step 5 for instructions.

Step 4: add new real estate details

To add new real estate details, select Add.

In this example, we’ll add a new residential property.

Select Begin to continue.

We’ll ask you some questions about your new property.

Answer all the questions by either:

  • selecting Yes or No
  • entering information we ask for.

After you answer each question, select Next to move to the next one.

When you’ve answered all of the questions, select Continue to save your changes and proceed.

The property you added will show on the Real estate summary page. Check the information to make sure it’s correct.

Select:

  • Edit if you need to make changes
  • Delete to remove your update
  • Add to add more real estate details.

If the details are correct and you’ve finished making changes, select rong>Next.{c}

Select Continue if you’re ready to review and submit your changes.

Step 5: review and submit

The Income and assets summary page shows updates that are ready to review and submit.

Your changes will be cancelled if you don’t submit them by the date we tell you.

Select:

  • Cancel updates if you no longer want to update your details or need to start again
  • View/Edit details in another category to view or make changes.

To submit your changes, select Review and submit updates.

Select Begin to check your updates are correct.

We’ll give you a summary of the details you’ve given us.

Review each section to check your details are correct. If you need to make changes, select Edit Real estate.

If all the details are correct, select Next.

Read the declaration. If you understand and agree with the declaration, select I declare and understand that:.

Then select Next.

Select Confirm information to save all the information you’ve given us and continue. You won’t be able to make any changes to your answers beyond this point.

Before you submit your update, you may need to complete some extra tasks.

If you don’t need to complete extra tasks, go to Step 6.

Select Begin to complete the additional tasks for your update.

These tasks will show as Required.

When a task is Required you must complete it before you can submit your update.

Select Upload for the task you need to complete. You’ll need to do this for each required task.

Read more about how to Upload documents using your Centrelink online account or the Express Plus Centrelink mobile app.

When you’ve completed the task, the status changes from Required to Done.

If you’ve completed a task and you need to change it, select Edit.

When you’ve completed all required tasks, select Next.

If you’re ready to submit your update, select Submit.

Step 6: get your receipt

We’ll give you a receipt when you submit your update. Make a note of the Receipt Number for your records.

You won't be able make changes to any of your income and assets details until we finalise your updates. We may contact you to do this.

On this page you can select any of these:

  • Information you provided to view a summary of the details you’ve given us
  • Return home to go back to your homepage
  • Save receipt to keep a copy of your receipt.

Read our online guides on how to:

Step 7: sign out

From your homepage you can complete other transactions or select the myGov icon to return to myGov.

For your privacy and security, sign out when you've finished using your myGov account.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 13 October 2020