Centrelink online account help - Get more time to do the Employment Income Confirmation

This guide shows you how to ask for more time to do your Employment Income Confirmation.

We’ve updated your Centrelink online account homepage and menu. This means some steps in this guide may look different to what you see on your screen. New guides will be available shortly.

If your letter says We need you to check and update your past income information, you need a different guide. Read about how to check and update your past income.

Step 1: get started

If you’re not already in your Centrelink online account, sign in to myGov and access your account.

From your homepage, select MENU. Select Employment Income Confirmation, then Employment Income.

Or, select the Confirm or update your employment information task.

If you don’t have access to myGov, you can log in using the Confirmation Code.

Step 2: request an extension to the due date

If you need more time to confirm or change your information, select Need more time? You'll find this on the Employment Income Confirmation homepage.

A pop-up box will appear. It will display your new due date.

If you would like the extra 14 days to do the Employment Income Confirmation update, select Yes.

A new pop-up box will appear confirming you have more time and give you the new due date.

You can ask for more time twice. If you still require more time after your second request, you can call us on the Customer Compliance line.

If you need help to confirm or update your employment information, you can use our online guides. There is a guide to help you do each of the following:

Read more about employment income confirmation.

Page last updated: 20 September 2019