Centrelink online account help - Check your employment details

This guide shows you how to confirm or update your employment details.

We’ve updated your Centrelink online account homepage and menu. This means some steps in this guide may look different to what you see on your screen. New guides will be available shortly.

If your letter says We need you to check and update your past income information, you need a different guide. Read about how to check and update your past income.

Step 1: get started

If you’re not already in your Centrelink online account, sign in to myGov and access your account.

From your homepage, select MENU. Select Employment Income Confirmation, then Employment Income.

Or, select the Confirm or update your employment information task.

If you don’t have access to myGov, you can log in using the Confirmation Code.

Step 2: confirm each employer

You need to confirm if you worked for each employer listed.

If you worked for the employer listed, select Yes – I worked for this employer.

If you haven’t worked for that employer select No – I never worked for this employer.

Some employers may have a different trading name to their business name. This means that the employer or employers listed on this page may not be familiar to you at first.

You may need to consider whether the employer uses other names, such as a trading name. To find out if an employer is using a different trading name, use the ABN Lookup. This displays when you select No. You can check the employer’s details by entering the employer’s ABN into the search field.

Once you’ve finished your answers for each employer, select Next.

You may have declared your earnings under a different employer name to what the Australian Taxation Office has told us. If so, use the drop down box to select the exact employer name you’ve declared this income under.

It’s important to match the exact employer, so we can take into account any earnings previously declared by you.

If you select No – I never worked for this employer you won’t be able to continue. You’ll need to call us on the Customer Compliance line because we’ll need to talk to you to progress the review.

It’s important you read the Please Contact Us message.

If you need help to confirm or update your employment information, you can use our online guides. There is a guide to help you do each of the following:

Read more about employment income confirmation.

Page last updated: 20 September 2019