We’ve closed some of our service centres due to COVID-19
16 April 2020
You should only visit a service centre if you’re well and don’t have any other choice.
If you’re in self-isolation or feeling unwell don’t visit a service centre. Use a self service option instead.
Only go to a service centre if you’re feeling well, aren’t in self-isolation and have no other choice.
If you must go, please check what service centres we’ve closed due to COVID-19 before you leave home.
Read about changes that might affect your payment if you’re affected by coronavirus.
Read the latest news for your situation.
You don’t need to call or visit a service centre to establish your identity and claim a payment.
You don’t need to wait. You can claim as independent for a student payment 13 weeks before your 22nd birthday.
Page last updated: 16 April 2020
This information was printed 26 May 2020 from https://www.servicesaustralia.gov.au/individuals/news/weve-closed-some-our-service-centres-due-covid-19. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.