We’re starting to balance family payments for 2019-20
1 July 2020
Before we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS), you may need to confirm your income.
We start balancing:
- Family Tax Benefit from July
- Child Care Subsidy from August.
Exactly when we balance your payments and what you need to do depends on your circumstances.
What you need to do
Most families will need to confirm their income with us to start the balancing process. You don’t need to call or visit us to do this.
To confirm your income, you need to either:
- lodge a tax return with the Australian Taxation Office
- tell us if you don’t need to lodge a tax return.
If you have a partner, they also need to lodge their tax return.
If you or your partner don’t need to lodge a tax return, you need to let us know. You can tell us using either your:
You may not need to confirm your income for your FTB to be balanced. This is if all of the following apply to you for the whole 2019-20 financial year:
- you were single
- you got an income support payment
- your income support payment was not $0 for any fortnight due to your earnings.
Find out the balancing dates for single income support customers.
How to keep track of your balancing
Once we’ve balanced your payments, we’ll let you know in your Express Plus Centrelink mobile app and in writing. You’ll get a letter in your myGov inbox or the post, depending on how you get letters from us.
What the debt pause during coronavirus means
If we think we’ve paid you too much during the year, we won’t finalise balancing your payments straightaway. This is because we’ve paused some debt activities due to the coronavirus pandemic.
If your balancing is paused, you don’t need to do anything. We’ll finish balancing your payments and write to you once the pause has ended.
There are 3 possible outcomes when we balance Family Tax Benefit (FTB) and Child Care Subsidy (CCS).
All families need to confirm their income with us to start balancing 2019-20 subsidies.
Page last updated: 30 September 2020
This information was printed 24 November 2020 from https://www.servicesaustralia.gov.au/individuals/news/were-starting-balance-family-payments-2019-20. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.