We’re helping older Australians to do their business online
30 June 2020
We also have tips and resources to help you improve your online skills.
Going online is a quick and convenient way to do your business with us. It can also help you stay connected to family and friends and ensure safe distancing.
How to claim a payment
The easiest way to claim a payment like Age Pension is online. When you claim, we’ll pre-fill some answers if we’ve already got your information. Learn how to claim Age Pension.
How to apply for a card
You can apply for a card such as the Commonwealth Seniors Health Card online. This card can get you:
- cheaper medicine under the Pharmaceutical Benefits Scheme
- bulk billed doctor visits, this is up to your doctor
- a bigger refund for medical costs when you reach the Medicare Safety Net.
Learn how to claim a Commonwealth Seniors Health Card.
How to update your income and assets
You need to tell us when your circumstances change so we pay you the correct amount. This is quick and easy to do online. Learn how to update your details.
How to learn online skills
Be Connected is an Australian Government website helping older Australians to build their online skills and confidence. It offers a range of courses such as how to:
- get started with your device or go online
- stay safe online and avoid scams
- make video calls to connect with your loved ones and community.
You can also find out how to:
- shop online
- research family history
- see the wonders of the world through Google Earth
- start a blog.
Go to the Be Connected topic library. The library has guides in other languages.
When you go into your online account to report your employment income you may see all your employers’ details pre-filled.
During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.
Page last updated: 30 June 2020
This information was printed 22 September 2020 from https://www.servicesaustralia.gov.au/individuals/news/were-helping-older-australians-do-their-business-online. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.