We’re helping older Australians to do their business online

30 June 2020

We also have tips and resources to help you improve your online skills.

Going online is a quick and convenient way to do your business with us. It can also help you stay connected to family and friends and ensure safe distancing.

How to claim a payment

The easiest way to claim a payment like Age Pension is online. When you claim, we’ll pre-fill some answers if we’ve already got your information. Learn how to claim Age Pension.

How to apply for a card

You can apply for a card such as the Commonwealth Seniors Health Card online. This card can get you:

Learn how to claim a Commonwealth Seniors Health Card.

How to update your income and assets

You need to tell us when your circumstances change so we pay you the correct amount. This is quick and easy to do online. Learn how to update your details.

How to learn online skills

Be Connected is an Australian Government website helping older Australians to build their online skills and confidence. It offers a range of courses such as how to:

  • get started with your device or go online
  • stay safe online and avoid scams
  • make video calls to connect with your loved ones and community.

You can also find out how to:

  • shop online
  • research family history
  • see the wonders of the world through Google Earth
  • start a blog.

Go to the Be Connected topic library. The library has guides in other languages.

Next steps

You can:

Page last updated: 30 June 2020