Track your Austudy or Youth Allowance claim online
14 February 2020
Follow your claim in your Centrelink online account or set up electronic messaging to get claim updates.
If you want to know what’s happening with your claim, you can track it online. You don’t need to phone us or visit an office.
We’ll keep you updated on your claim online. We’ll also tell you if you need to give us more information.
There are 2 ways you can track your claim online:
- In your Centrelink online account, you can see what’s happening with your claim on the homepage.
- In the Express Plus Centrelink mobile app, select My claims from the home screen.
You can subscribe to electronic messaging to get claim updates by SMS or email. You don’t need an online account for this. We’ll also send you messages about other things like appointments.
We’ll send you an online letter when we know if you can get a payment. You don’t need to contact us. We’ll also send you an electronic message if you’ve subscribed.
Subscribe to electronic messaging to track your claim and get reminders.
Get the Express plus Centrelink mobile app to use Centrelink services on your mobile device.
Subscribe to news for Students and trainees.
Made changes to your study? Jump online and update your study details.
Improvements to our online services can support you in rural and remote areas to claim Age Pension online.
Page last updated: 6 March 2020
This information was printed 22 May 2020 from https://www.servicesaustralia.gov.au/individuals/news/track-your-austudy-or-youth-allowance-claim-online. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.