Support for people affected by Tropical Cyclone Seroja

14 April 2021

There’s help if you’ve been directly affected by Tropical Cyclone Seroja in Western Australia, April 2021. We have payments that can help during a natural disaster.

The Australian Government Disaster Recovery Payment is a lump sum payment of:

  • $1,000 for eligible adults
  • $400 for each eligible child under the age of 16.

You can claim a payment if you’ve been seriously affected as a direct result of Tropical Cyclone Seroja. For example:

  • your home has been severely damaged or destroyed
  • you’ve been seriously injured.

You can also claim Disaster Recovery Allowance if you’ve lost income as a direct result of this cyclone. If you’re eligible you can get it for up to 13 weeks, starting from the date you lose income.

The Disaster Recovery Allowance is taxable. You can ask us to withhold tax deductions from your payments.

You can’t get the allowance if you get any of the following payments during your claim period:

To be eligible, you need to live in one of the affected local government areas (LGAs) and meet other criteria. Check more eligibility details, the LGAs and claims deadline for the following payments:

If you have a partner, you can both get a payment. You just need to make separate claims.

Debt activity

We’re providing support to customers affected by Tropical Cyclone Seroja by pausing some debt raising activities and tailoring debt recovery arrangements.

Next steps

Read more about what support is available if you’ve been affected by Tropical Cyclone Seroja.

If you’re going through a difficult time, our social workers can help.

Use our Payment and Service Finder to see what other payments you may be eligible for.

If you’re a job seeker or participant, you can contact your provider for more information about your requirements.

Page last updated: 12 May 2021