Support for people affected by the bushfires

17 January 2020

If the bushfires have affected you, we have payments and services to help.

If you live in a bushfire affected area, you may be eligible to claim a disaster payment from us. Depending on your situation you may be eligible for:

  • Australian Government Disaster Recovery Payment
  • Disaster Recovery Allowance.

The quickest way to claim is to call 180 22 66.

You can also visit a service centre, Agent or Access Point.

How to get mental health support

There’s extra mental health support for people affected by the bushfires. You can get support if either:

  • you or your family were affected
  • you’re an emergency management worker or volunteer.

You don’t need to have a referral or a mental health plan to access these services.

How to access social work services

You can also talk to a social worker at a service centre. Or you can call 132 850 and ask to speak to a social worker.

How to find more information

Find out more about our disaster assistance for bushfires.

Page last updated: 3 March 2020