Support for people affected by the bushfires
17 January 2020
If the bushfires have affected you, we have payments and services to help.
If you live in a bushfire affected area, you may be eligible to claim a disaster payment from us. Depending on your situation you may be eligible for:
- Australian Government Disaster Recovery Payment
- Disaster Recovery Allowance.
The quickest way to claim is to call 180 22 66.
You can also visit a service centre, Agent or Access Point.
How to get mental health support
There’s extra mental health support for people affected by the bushfires. You can get support if either:
- you or your family were affected
- you’re an emergency management worker or volunteer.
You don’t need to have a referral or a mental health plan to access these services.
How to access social work services
You can also talk to a social worker at a service centre. Or you can call 132 850 and ask to speak to a social worker.
How to find more information
Find out more about our disaster assistance for bushfires.
The Australian Government has announced more payments and streamlined claims for people affected by coronavirus.
Some payments stopped or closed to new claims. Find out if these changes affect you.
Page last updated: 3 March 2020