Support for families in flood affected areas

31 March 2021

If you’re directly affected by the recent floods, we have payments to help you and your family.

Families who are affected by the floods may be eligible to claim the Australian Government Disaster Recovery Payment. This is a lump sum payment of:

  • $1,000 for eligible adults
  • $400 for each eligible child under the age of 16.

You can also claim Disaster Recovery Allowance if you’ve lost income as a direct result of the floods. If you’re eligible you can get it for up to 13 weeks, starting from the date you lose income.

Read more about the rules about who can get these payments.

Additional Child Care Subsidy Temporary Financial Hardship

This is short term help for families using child care and who are in significant financial hardship.

Find out who can get the Temporary Financial Hardship subsidy. To get it, you must apply within 6 months of the event.

Next steps

Read more about what support is available if you’ve been affected by the floods.

Our Mobile Service Centres have also been diverted to NSW to provide support. Find out if they’ll be visiting your local area.

Use our Payment and Service Finder to see what other payments you may be eligible for.

Keep up to date with our office closures.

Page last updated: 1 April 2021