Reminder about changes to Centrelink and aged care nominee arrangements
19 February 2021
Nominee arrangements for Centrelink and aged care have been changing. Changes will continue until 12 March 2021.
Centrelink correspondence nominees can now deal with us on your behalf for your aged care costs.
This means if you get Centrelink payments and services, and have aged care costs, you can have the same nominee for both.
You may have already changed to the new nominee arrangement. If not, you’ll automatically change to the new arrangement in March 2021.
Your nominee arrangement won’t change if you either:
- have a nominee for aged care, but not Centrelink
- get a Department of Veterans’ Affairs (DVA) payment.
This change doesn’t affect My Aged Care representatives.
What you need to do
If these changes affect you, you’ll get a letter from us. You don’t need to do anything unless you want a different nominee.
If you don’t get a letter from us, you can still change to the new arrangements.
You can change or cancel your nominee at any time.
Read more about:
- choosing someone to deal with us on your behalf
- nominating someone to deal with us if you get a DVA payment.
To change your correspondence nominee complete the Authorising a person or organisation to enquire or act on your behalf form.
If you’re a DVA customer use the Aged Care Request for a nominee for Department of Veterans' Affairs customers form.
Page last updated: 15 March 2021
This information was printed 15 April 2021 from https://www.servicesaustralia.gov.au/individuals/news/reminder-about-changes-centrelink-and-aged-care-nominee-arrangements. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.