Reminder about changes to Centrelink and aged care nominee arrangements

19 February 2021

Nominee arrangements for Centrelink and aged care have been changing. Changes will continue until 12 March 2021.

Centrelink correspondence nominees can now deal with us on your behalf for your aged care costs.

This means if you get Centrelink payments and services, and have aged care costs, you can have the same nominee for both.

You may have already changed to the new nominee arrangement. If not, you’ll automatically change to the new arrangement in March 2021.

Your nominee arrangement won’t change if you either:

  • have a nominee for aged care, but not Centrelink
  • get a Department of Veterans’ Affairs (DVA) payment.

This change doesn’t affect My Aged Care representatives.

What you need to do

If these changes affect you, you’ll get a letter from us. You don’t need to do anything unless you want a different nominee.

If you don’t get a letter from us, you can still change to the new arrangements.

You can change or cancel your nominee at any time.

Next steps

Read more about:

To change your correspondence nominee complete the Authorising a person or organisation to enquire or act on your behalf form.

If you’re a DVA customer use the Aged Care Request for a nominee for Department of Veterans' Affairs customers form.

To cancel your correspondence nominee call us on your regular payment line or use your online account through myGov.

Page last updated: 3 June 2021