Pandemic Leave Disaster Payment for Queensland and South Australia

28 October 2020

The Australian Government announced support if you live in Queensland or South Australia and can't earn an income.

This is because you must self-isolate or quarantine, or are caring for someone with coronavirus (COVID-19).

You can claim it over the phone.

Who can get it

To get this payment, all of the following must apply:

  • you’re at least 17 years old
  • you live in Queensland or South Australia
  • you have no income from paid work, including sick leave entitlements.

In addition, a health official has told you to self-isolate or quarantine. They must have done this because of any of the following reasons:

  • you have COVID-19
  • you’ve been in close contact with a person who has COVID-19
  • you care for a child, 16 years or younger, who has COVID-19
  • you care for a child, 16 years or younger, who’s been in close contact with a person who has COVID-19.

You may also be eligible if you’re caring for someone who has COVID-19.

If you have to self-isolate more than once, you can claim this payment each time.

Who can’t get it

You need to meet certain criteria to get the payment.

If you live in Queensland, read more about who can get it.

If you live in South Australia, read more about who can get it.

You can’t get this payment if, during your 14 day isolation period, you already get any of these:

  • any income, earnings or salary from paid work
  • an income support payment, ABSTUDY Living Allowance, Paid Parental Leave or Dad and Partner Pay
  • JobKeeper Payment.

How to claim

You can claim by calling us on 180 22 66, 8 am to 5 pm Monday to Friday. Please don’t visit a service centre.

Where to find more information

Read more about the Pandemic Leave Disaster Payment for Queensland.

Read more about the Pandemic Leave Disaster Payment for South Australia.

What’s available in other states

You may also be eligible for Pandemic Leave Disaster Payment if you need to quarantine or self-isolate and you live in:

Page last updated: 28 October 2020