Older Australians self service options

15 April 2021

Don’t join the queue in a service centre. Use a self service option from your home instead.

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There are a few self service options to choose from. You can choose the option that suits you best. If you:

If you’re not sure which option you should use, ask for some help. Your friends, neighbours and family members may already be using them.

You can also call us on the Older Australians line and we can help explain your options.

What you can do from your home

You can do so many things with us without leaving your home. Use a self service option to:

If you need help, use our step by step guides.

Next steps

Read more News for older Australians.

Connect with us onSeniors Update Facebook.

Watch the videos in the Information for older Australians playlist on the Services Australia YouTube channel.

Check out the online safety information on the Australian Government’s Be Connected website.

Page last updated: 15 April 2021