Newly arrived resident’s waiting period starts again

1 April 2021

We temporarily removed the newly arrived resident’s waiting period. It applies again from 1 April 2021.

When you arrive in Australia as a resident, there’s generally a waiting period to get some of our payments and concessions. This is the newly arrived resident’s waiting period. Due to coronavirus (COVID-19), we temporarily removed this waiting period for specific payments until 31 March 2021.

The temporary removal of this waiting period has now ended. From 1 April 2021 it applies again for the following payments:

We stopped your payment on 1 April if you hadn’t served the waiting period and didn’t have an exemption.

The time you’ve spent in Australia as a resident or eligible visa holder will count towards serving the waiting period. If you got a payment from us while the waiting period was suspended, this time will still count towards your waiting period.

You can lodge a new claim for a payment once you have served the waiting period or if you think you meet an exemption. We’ll check if you’re eligible for a payment.

Next steps

Read more about exemptions to the newly arrived resident's waiting period.

Use our Payment and Service Finder tool to see what payments and services you may be eligible for.

Phone us on your regular payment line if you want to discuss your personal situation.

Speak to us in your language by calling our Centrelink Multilingual Phone Service.

Page last updated: 1 April 2021