New online options if you get an income support payment
19 February 2020
You can now update your mutual obligation requirements online and view your reporting dates.
- Newstart Allowance
- Youth Allowance for job seekers
- Special Benefit.
We know there are times when it’s harder to meet your requirements, like the public holidays. You can now tell us online if you temporarily can’t meet your requirements.
You can check your reporting dates online 12 weeks ahead. This will help you report at the right time. You don’t have to contact us to check your dates are correct. You also don’t need to wait for a reporting statement.
You can do all of this using either:
If you don’t have an online account, you can still do these things in person or over the phone.
Read more about:
- Public holiday reporting and payment dates
- Mutual obligation requirements for principal carers
- Exemptions from mutual obligation requirements for principal carers.
You can now view your reporting dates and update your mutual obligation requirements online.
Working while you study is straightforward when you can report your income online.
Page last updated: 6 March 2020