Important information about your family and parenting payments

24 September 2020

You need to know this information so you know what to expect in the coming weeks.

There are a few things you need to know if you get one of these payments:

  • Family Tax Benefit (FTB)
  • Child Care Subsidy (CCS)
  • Parenting Payment.

Family Tax Benefit

If your income was too high in the 2019-20 financial year then you may not have been eligible for FTB. This means you didn’t get the first Economic Support Payment. However, your circumstances may have changed since then and you may be eligible for FTB this financial year. You can claim online to test your eligibility.

You may get the second Economic Support Payment from 21 September 2020 if both of the following apply:

You might claim FTB as a lump sum for the 2019-20 year. If you’re eligible, you’ll get the first Economic Support Payment with your lump sum. This will happen after we've finalised your claim and you’ve confirmed your income for 2019-20.

You may be planning to claim FTB as a lump sum for 2020-21. You’ll get the second Economic Support Payment with your lump sum if you are eligible. This will be after you’ve claimed and confirmed your income for the 2020-21 financial year. You can’t do this until after 30 June 2021.

Child Care Subsidy

How much Child Care Subsidy you get depends on your circumstances. The number of hours you’re eligible for depends on your and your partner’s recognised activity. You may be able to apply for extra CCS hours. You can do this if both of the following apply to you:

  • you’re doing less work, study or other recognised activity due to coronavirus (COVID-19)
  • you still require your usual number of hours.

If you’re getting Parenting Payment you may need to give us your asset details before 25 September 2020. We’ll contact you and ask you to give us your assets details online, if we don’t have your details.

If you’re getting Parenting Payment and the Coronavirus Supplement, you’re not eligible for the Economic Support payment.


If we’ve already contacted you, it’s important that you give us your assets information by 24 September. If you don’t tell us about your assets, we’ll stop your payment on 25 September 2020. If we haven’t contacted you and your assets details are up to date, then you don’t need do anything.

If your assets are:

  • over the allowable amount for your situation, you won’t be eligible for payment
  • under your allowable amount, you’ll still be eligible for your payment under the asset test.


Debt activities are still paused but you need to keep your details up to date. This will help reduce your risk of getting overpaid in the future.

Next steps

Read more about future changes to your payments if you’re a parent.

Page last updated: 24 September 2020