Guiding you through the Carer Payment and Carer Allowance claim process

15 January 2021

By answering a few questions we can guide you through the steps to claim Carer Payment and Carer Allowance.

Before you start using the guides, please check that you’re eligible to claim Carer Payment and Carer Allowance.

If you’re eligible to make a claim, complete our:

Answer the questions in the guide for your situation. We’ll ask you questions like:

  • Do you have a claim in progress?
  • Are you claiming for the care you give to somebody else?
  • Do you want to claim online?
  • Do you have a myGov account?

The guide will also tell you what happens after you claim and how to track your claim.

If you’re not eligible to claim a payment for carers, use our Payment and Service Finder to see if there’s another payment for your situation.

Next steps

Read more news for Carers.

Page last updated: 15 January 2021