Do you need to claim the COVID-19 Disaster Payment?

23 July 2021

If you’ve been affected by COVID-19 and lost work hours and income you may be able to claim the COVID-19 Disaster Payment.

Before you claim, check if you’re eligible for COVID-19 Disaster Payment.

There are 2 things you can do now to get ready to claim:

  1. Create a myGov account.
  2. Link to Centrelink.

What steps you can take now to get ready

1. Create a myGov account

Go to myGov and select Create a MyGov account.

2. Link to Centrelink

You’ll need to link Centrelink to your myGov account. How you do this will depend on if you’ve claimed a payment from us before.

If you’ve claimed a payment before

If you’ve claimed a payment before, you can use your Centrelink Customer Reference Number (CRN) to link Centrelink to myGov.

If you don’t know your CRN, you’ll need to prove your identity online, using myGov.

Sign in to myGov and select Apply for support from the Government support for coronavirus alert.

You’ll need to enter:

  • details from 2 acceptable identity documents such as an Australia Passport and Australian driver licence and your Medicare card
  • some other personal details.

Once you prove your identity, we’ll link Centrelink to your myGov account.

If you haven’t claimed a payment before

If you haven’t claimed a payment from us before, you’ll need to prove your identity online using myGov.

Sign in to myGov and select Apply for support from the Government support for coronavirus alert.

You’ll need to enter:

  • details from 2 acceptable identity documents such as an Australian passport and Australian driver license and your Medicare card
  • some other personal details.

Once you prove your identity, we’ll link Centrelink to your myGov account.

What to do once you’re linked to Centrelink

Now you’re ready to apply for a COVID-19 Disaster Payment. Before you submit a claim, check the rules for the payment.

What to do if you aren’t sure what payment you need

If you aren’t sure what payment is right for your situation, check what payment you may be able to get.

Page last updated: 31 July 2021