Did you get a Family Tax Benefit Account Payable notice for 2018-19?

27 November 2020

Here’s why you got an account payable notice, and what you can do next.

We've started sending out Account Payable notices for Family Tax Benefit (FTB) paid in the 2018-19 financial year. You’ll get one if you didn’t confirm your income for that financial year.

If you get one, it’s not too late to confirm your family income. You must confirm your family income for 2018-19 by either:

  • lodging a tax return with the Australian Taxation Office (ATO)
  • telling us if you don’t need to lodge a tax return.

Remember, if you have a partner we’ll also need their confirmed income. If they don’t need to lodge a tax return you can let us know.

Doing this will allow us to reassess your debt and balance your FTB.

If you don’t confirm your family’s income:

  • we may stop your fortnightly FTB
  • you'll need to repay all the FTB you got for 2018-19.

However, you won't need to pay us back straight away. We’ll write to you and let you know about this.

We know it can be stressful to be told you owe us money. Please talk to us if you’re worried about owing us money or paying back money.

Next steps

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Check out our online guides for help telling us you don’t need to lodge a tax return using either your:

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Page last updated: 8 January 2021