Check your Centrepay deductions are going to businesses that are still open

30 April 2020

Remember to review your Centrepay deductions and adjust them to match the services you’re getting.

If you use Centrepay, it’s important to make sure the payment deductions you’ve set up are correct.

Why you should review your Centrepay deductions

Many businesses have reduced or stopped their services due to coronavirus (COVID-19).

There may be services you have deductions set up for that are no longer trading. For example, child care, sporting or musical activities. You should contact those businesses to make sure you’re still getting what you’re paying for. If they have reduced or stopped their service, you can reduce or stop your deduction amount.

It’s also important to keep up with your regular payment commitments for the goods and services you’re still using. Keeping your Centrepay deductions in place will help you stay on top of your bills, like rent and utilities. This means you won’t have to pay a larger amount of money later. If you’re in financial hardship, get in touch with the business providing your goods and services to discuss your options.

How you can review your Centrepay deductions

You can check, start, change, pause or stop what Centrepay deductions you have coming out of your payment at any time.

You can do this using your Centrelink online account through myGov or your Express Plus Centrelink mobile app.

We have guides to help you:

We have useful tools and information to help you manage your money. You can also use our rent vs buy calculator to help you make informed decisions.

Next steps

Set up and manage your deductions through your Centrelink Online Account in myGov.

Try our Simple Money Manager and learn how to manage loans and credit.

Tell your friends about Centrepay on Facebook or Twitter.

Page last updated: 7 May 2020