Check your Centrepay deductions are going to businesses that are still open
30 April 2020
Remember to review your Centrepay deductions and adjust them to match the services you’re getting.
If you use Centrepay, it’s important to make sure the payment deductions you’ve set up are correct.
Why you should review your Centrepay deductions
Many businesses have reduced or stopped their services due to coronavirus (COVID-19).
There may be services you have deductions set up for that are no longer trading. For example, child care, sporting or musical activities. You should contact those businesses to make sure you’re still getting what you’re paying for. If they have reduced or stopped their service, you can reduce or stop your deduction amount.
It’s also important to keep up with your regular payment commitments for the goods and services you’re still using. Keeping your Centrepay deductions in place will help you stay on top of your bills, like rent and utilities. This means you won’t have to pay a larger amount of money later. If you’re in financial hardship, get in touch with the business providing your goods and services to discuss your options.
How you can review your Centrepay deductions
You can check, start, change, pause or stop what Centrepay deductions you have coming out of your payment at any time.
We have guides to help you:
- add a new Centrepay deduction
- cancel a current Centrepay deduction
- update or suspend a current Centrepay deduction.
Set up and manage your deductions through your Centrelink Online Account in myGov.
You can get some of your super early if you’re in financial stress due to COVID-19.
You should only visit a service centre if you’re well and don’t have any other choice.
Page last updated: 7 May 2020
This information was printed 25 May 2020 from https://www.servicesaustralia.gov.au/individuals/news/check-your-centrepay-deductions-are-going-businesses-are-still-open. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.