Changes for job seekers in Greater Brisbane

12 January 2021

Your mutual obligation requirements are temporarily paused until Sunday 17 January 2021.

This applies if you live in 1 of the following local government areas:

  • Brisbane
  • Logan
  • Redland
  • Moreton Bay
  • Ipswich.

From 8 January to 17 January 2021, there are no suspensions or penalties if you don’t meet your requirements.

You still need to:

  • report your income
  • tell us about changes to your circumstances.

We recommend you do all your business with us online or by phone. We may ask you to leave if you visit a service centre.

You should only visit a service centre if you don't have any other choice. If you do, you must wear a face mask. We won't let you into a service centre without one.

If you're in self-isolation or feeling unwell, don't visit a service centre. Use a self service option instead.

Next steps

This can include either your:

Please check customer service changes before you visit a service centre. They may have different opening and closing times.

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Page last updated: 12 January 2021