Changes to Child Care Subsidy allowable absences and gap fees

16 November 2021

There are some changes to Child Care Subsidy as a result of COVID-19.

Allowable absences

All families can now access 10 extra allowable absences for the 2021-22 financial year. This is on top of the standard 42 allowable absences provided to families.

You don’t need to do anything to get these absences. They’ll apply automatically.

From 13 December 2021 you’ll be able to see that your number of allowable absences has increased to 52. You’ll be able to see this when you view your child care details on your Centrelink online account through myGov or Express Plus Centrelink mobile app.

If your state or territory restricts access to child care in your region for more than 7 days, we’ll provide more absences to you.

Gap fee waiver

Child care services can now waive gap fees if any of the following apply:

  • your child care service, or part of the service, has to close because of a COVID-19 case
  • your child, or a member of your household, have been directed to isolate due to COVID-19
  • your state or territory has restricted access to child care in your region.

It’s up to your child care service to decide whether they waive the gap fee or not. If they choose to waive the gap fee, they can do so for either the full time or part of the time.

You should talk to your child care service if you:

  • think this applies to you
  • have other questions about your child care fees
  • need to review or update your enrolment details.

Page last updated: 16 November 2021