Celebrating 10 years of Grandparent Advisers
26 October 2020
These specialised staff help grandparents and other non-parent carers who provide ongoing care for children.
A non-parent carer could be a relative, friend or even foster carer. They look after children when their parents are unable to care for them.
Since the start of coronavirus (COVID-19), some families have taken on new challenges. Our Grandparent Advisers are aware of how difficult it has been and are here to help.
They can help with all of the following:
- giving information about Medicare, Child Support and Centrelink
- arranging appointments with other specialised staff, such as social workers and Multicultural Service Officers
- claiming payments like Family Tax Benefit , Additional Child Care Subsidy for grandparents and Parenting Payment
- accessing other assistance and support, such as referrals to community services in your area.
Get in contact with our Grandparent Advisers by calling 1800 245 965. This is free if you call from your home phone.
Join us to celebrate the International Day of People with Disability (IDPwD) on 3 December 2020.
Page last updated: 27 October 2020
This information was printed 28 November 2020 from https://www.servicesaustralia.gov.au/individuals/news/celebrating-10-years-grandparent-advisers. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.