Are you affected by restrictions or in isolation?

9 July 2020

It’s easy to do most of your business with us online or over the phone during this time.

You can do most of your Centrelink, Medicare and Child Support business with us online or by phone self service. You don’t need to come into a service centre.


You can use our online services where and when suits you. You can use either:

Do your business online and register for an online account. Create a myGov account and link to your Centrelink, Medicare or Child Support online account.

Once you have an online account through myGov, you can then download and start using our Express plus mobile apps.

Phone self service

We have 2 phone self service options you can use:

  1. Centrelink phone self service where you can access and update your details and report your income
  2. Automated Child Support information service where you can get information about your child support payments.

If you’re unable to use online services, you can also phone us on your main payment line for help.

Read the latest news and information on COVID-19 restrictions on the website.

Page last updated: 9 July 2020