How to manage your payment

You need to tell us if your circumstances change.

If you get New Zealand Disaster Recovery Allowance (NZDRA), you’ll need to tell us if your circumstances change. For example, you change your address or bank details.

You must also tell us if you earn more than or the same as the average Australian weekly income. The average Australian weekly income before tax is:

  • $1,737.10 before 1 January 2023
  • $1,769.80 from 1 January 2023.

The quickest way to report your income is to call our Emergency information line.

You’re still eligible to get NZDRA each week if the disaster has reduced your weekly income before tax to less than:

  • $1,737.10 before 1 January 2023
  • $1,769.80 from 1 January 2023.

You’ll need to update your income estimate if you:

  • get Family Tax Benefit
  • get Child Care Subsidy
  • have a current Child Support assessment.

Use our online guide to update your family income estimate and payment choice by either using:

Page last updated: 18 September 2023.
QC 64438