You must make a new claim for each period.
Claiming for periods from 9 December 2021 until 17 January 2022
If your claim is for a period which begins on any day from 9 December 2021 until 17 January 2022, claim using the Claim for Pandemic Leave Disaster Payment form.
You must complete the whole claim form before submitting. We’ll reject claim forms which are incomplete.
You can complete the claim form using your computer and either:
- return the form to us online, using your Centrelink online account
- fax the form to us on 1300 727 760, if you have printed and manually signed it.
If you do not have a Centrelink online account, you can set one up.
If you cannot use online services, you can call us on 180 22 66 for help claiming this payment.
Read more about how to upload your Centrelink documents online.
Claiming for periods including 8 December 2021 or earlier
If your claim is for a period 8 December 2021 or earlier, call us on 180 22 66.
Phone lines are open Monday to Friday 9 am to 4 pm.
You can call us on 131 202 to talk to us in your language.
It’s your responsibility to decide to claim for this payment based on your personal circumstances. It’s also your responsibility to make sure the information you give us is true and correct.
Checking the status of your claim
There’s no need to contact us once you’ve submitted your claim for Pandemic Leave Disaster Payment. We’re processing these claims as quickly as possible. There’s nothing else you need to do. We’ll contact you if we need further details and we’ll write to you to let you know the outcome of your claim.