How to check your claim status for Family Tax Benefit and Child Care Subsidy

1 March 2023

You can check the progress of your claim for Family Tax Benefit (FTB) and Child Care Subsidy (CCS) online.

You can check the status of your CCS or FTB claim online. You can do this using your:

  • Centrelink online account through myGov
  • Express Plus Centrelink mobile app.

We’ll let you know the result of your FTB and CCS claim once it’s done. We’ll send a message to your myGov Inbox. If you don’t get electronic letters, we’ll send you a letter in the mail.

Sign in to your Centrelink online account through myGov or download and setup the app.

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Page last updated: 1 March 2023.