Getting PKI certificates to access the HI Service and My Health Record system

Before you get a PKI certificate for your organisation, you need to:

• talk to your software provider about the type of certificate you need
• read the PKI policy documents.

To access patients’ healthcare identifiers, your organisation needs a Human Services or PBS PKI site certificate.

To access patients’ My Health Records, you need a National Authentication Services for Health (NASH) PKI organisation certificate.

You don’t need to request a new one if you already use one of these PKI site certificates.

You can request and link NASH or PKI certificates for your organisation in HPOS.