Cost of living payment text message scam

Published: 11 May 2023

Don’t open links offering a one-time cost of living payment. They’re not from myGov, it’s a scam.

What the scam text message looks like

The scam text message says that you are eligible for a one-time cost of living payment. It also includes a link.

What the scam does

It falsely claims that myGov are paying people a one-time payment to help with the cost of living.

If you click on the link, it may take you to a fake ‘myGov’ website.

This payment is not real.

How to tell if it’s a scam

We do not include links in text messages.

Although we do send text messages to people, we only do this for things like:

  • reminding you to go to appointments
  • letting you know we’ve paid you
  • confirming changes to your details
  • letting you know you’ve got a new myGov Inbox message.

What to do if you got this scam text message

You should call the Scams and Identity Theft Helpdesk straight away, if you have:

  • opened a link in a suspicious text
  • given someone you don’t know your myGov or other personal details
  • replied to a suspicious text.

If you get a suspicious text message, there are steps you can take to protect yourself and report the scam.

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Page last updated: 11 May 2023.
QC 64886

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