The service centre has relocated from Broadmeadows to Coolaroo.
The new location maintains face-to-face services for Hume City residents, while providing easier access for Craigieburn and Roxburgh Park residents.
The new Coolaroo Service Centre is an open and welcoming space, offering customers an improved service experience.
Customers will be able to book an appointment with a service officer at a time that suits them, access digital coaching appointments to learn more about digital services and provide real time feedback on their experience.
Services Australia specialist staff will continue to visit community agencies in Broadmeadows to provide outreach support for vulnerable customers.
The Coolaroo Service Centre, located at 1640 Pascoe Vale Road, is open Monday to Friday, from 8.30am to 4.30pm.