Centrelink online account help - Update your family income estimate for Child Care Subsidy

Instructions on how to update your family income estimate to make sure you’re not overpaid Child Care Subsidy.

We use your income estimate to work out how much Child Care Subsidy you get.

If you get Family Tax Benefit (FTB) we use your income estimate to work out how much FTB you’ll get. Read more about your family income estimate and payment choices for FTB.

Step 1: get started

If you're not already in your Centrelink online account, sign into my Gov and access your account.

Select MENU from your home page.

Select My Family, followed by Family Assistance, and Update Family Income Estimate.

Step 2: update your family income estimate

On the Family Income Estimate page you can view your current family income estimate.

From April to June each year, you can also update your family income estimate for the next financial year. Select the tab with the financial year you want to update.

Remember, updating your family’s annual income estimate for Child Care Subsidy will also update your income for FTB. However, this does not update your income for income support payments. You must report separately for payments such as Parenting Payment, JobSeeker Payment, Disability Support Pension or Carer Payment.

To update your income estimate, select Update Income.

If you have a partner, you’ll need to update their income estimate as well.

Type your estimated incomes into the boxes. If something doesn’t apply to you, leave that box as $0.

Alerts will appear at the top of the screen to help you.

Once you’ve entered your information, select Next.

If a figure you’ve entered doesn’t match our records, an information box will appear at the top of the screen. It lets you know if you need to do anything and when you need to do it by.

Step 3: confirm update to family income estimate

If your income has gone down by $10,000 or more, you need to tell us why. You can do this using the drop down menu. When you’ve selected a reason choose Next.

This will take you to a page that shows an overview of your income estimate. It’s important you read the changes and make sure everything is correct.

If all the details are correct, read the declaration. If you understand and agree with the declaration, select I accept this declaration then select Submit.

We’ll give you a receipt when you submit your update. The receipt will include a summary of your entitlements. Please make a note of the Receipt ID for your records. Select Return home.

Step 4: sign out

From your homepage, you can complete other transactions or Return to myGov.

For your privacy and security, sign out when you've finished using your myGov account.

Page last updated: 5 May 2022